Call Explorer - Telephone call management

Call Explorer monitors, reports and facilitates analysis of activities of your Fixed Line and Mobile Telephones. Automatically generated accurate reports and graphs help you take immediate and well informed actions. Colour Coded displays provides easy identification of call types.

Call Explorer is scalable to all sizes from a few phones to thousands of phones. It is compatible with all legacy and modern telephpone systems.

Use Call Explorer to answer questions such as:

  • How many calls go unanswered, when and by whom?
  • At what time are call centres over or under manned?
  • At what time do remote workers start receiving and making calls?
  • How many customers do you lose?
  • When are your lines most / least busy?
  • How good is your service level?
  • Who are your Top sales performers?
  • Who does not make any calls?
  • What response do you get from advertising campaigns?
  • Are your departments and tenants calls billed correctly?
  • Do you charge calls to third parties?
  • Are you complying with regulations and directives?
  • Who makes non business calls. to Big Brother, X-Factor etc?
  • Who stays in the office after hours, calling friends and relatives?

"CALL EXPLORER IS WITHOUT DOUBT THE BEST INVESTMENT YOU CAN MAKE TODAY"

- Converged solutions for mobile and fixed line telephones -